Terms of Service for Trainers

The terms for fitness professionals who use Grytt for Trainers to coach clients.

1. Eligibility

You must be at least 18 years old to create a trainer account. You confirm that you are 18 or older, that you have the legal capacity to enter into these Terms, and that you are using the Service for your work as a fitness professional. Clients you add must also be 18 or older.

2. The Service

Grytt for Trainers is a web dashboard for coaching clients. It lets you invite clients, build and assign workouts and programs, send check-ins, review their logs, progress, nutrition and photos, message them, use AI features to help you plan, and create and share courses. We may add, change, or remove features at any time.

3. Your Account

• •You are responsible for providing accurate information and keeping it up to date.
• •You are responsible for keeping your login credentials confidential and for all activity under your account. You may not share your account or use another trainer’s account.
• •You may sign in using email and password or a supported third-party sign-in provider (such as Google or Apple).
• •Tell us promptly at vysakh@grytt.coach if you suspect unauthorised use of your account.

4. You Are a Professional

• •Your qualifications are yours. You are responsible for holding the qualifications, certifications and insurance your work requires, and for following the laws and professional rules where you and your clients are. Grytt does not check or vouch for any of it.
• •You are independent. You are not an employee, partner or agent of Grytt, and you may not speak for Grytt.
• •Your relationship with your clients is yours. Grytt is not a party to it. You are responsible for your agreements with your clients, including what you charge them and what you promise them.

5. Health, Fitness & Medical Disclaimer

This is important. Please read it.

• •Grytt provides tools and general information only. It is not medical advice and is not a substitute for a qualified physician, physiotherapist, or other healthcare professional. Grytt does not give medical, nutritional or professional advice to you or to your clients.
• •You are responsible for the programs and advice you give. That includes deciding whether a client should see a doctor before they train, adapting work to injuries and limits, and stopping when something is unsafe. Grytt does not supervise any exercise.
• •Physical exercise carries inherent risks, including the risk of serious injury. Grytt does not guarantee any particular fitness, health, weight, or performance result for you or your clients.
• •Grytt is not a medical device. It is not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition, and it must not be relied on for any medical purpose.
• •Health data shown in Grytt is not measured by us and is not verified. Where a client connects Apple Health or Health Connect, the sleep, step, energy and workout figures are produced by their phone, watch, or other apps, and Grytt reproduces and summarises them as-is. They are estimates and can be inaccurate or incomplete. Do not treat them as a clinical measurement or use them to make medical decisions.

6. Your Clients’ Data

When a client connects to you, you can see their training, check-in and other data in your client view, and you can enter data about them (for example notes, nutrition targets, or a photo you take). This section is about that data. How Grytt handles it is described in the Privacy Policy for Trainers.

• •You decide how you use it. You choose why and how you use your clients’ data, and you are responsible for having a lawful basis for it and for any consent the law requires, especially for health information and photos.
• •Photos and records of a client. Upload or record a client’s photo, video or health information only with that client’s clear permission, and only to coach them.
• •Use it only to coach. Do not use a client’s data for any other purpose, do not sell or share it, and do not use a client’s results, photos or words in marketing, case studies or social media without that client’s separate, explicit permission.
• •What Grytt does with it. Grytt stores and processes your clients’ data to provide the Service to you and your clients, and not for its own marketing. We do not sell it.
• •Requests and incidents. Tell us promptly if a client asks you to access, correct or delete their data, or if you suspect their data has been exposed. Write to vysakh@grytt.coach.

7. What Each Side Can See

• •Clients and the public see you. Your display name, photo, bio and specialisations can be seen by people you invite and, through your public profile and invite link, by anyone who has the link.
• •You see what the connection allows. Your access to a client’s data comes from your connection with them. Some data, such as health data from a client’s phone, is shared only if the client turns sharing on. When the connection ends, your access ends.
• •Team features. If you join or run a team, team administrators can see every client, conversation and note in that team, including private notes. Only join a team if you are comfortable with that, and tell your clients.

8. AI Features

• •Client data reaches AI providers. When you use AI features such as the AI Builder or Co-pilot, what you type and relevant client data (for example training logs, nutrition, notes, and photos you ask it to look at) is sent to the AI providers we use to produce a response. Do not use AI features for a client who has not agreed to this.
• •Output is a suggestion. AI output may be inaccurate, incomplete, or unsuitable for a particular person, and it is not medical, nutritional, or professional advice. Review it before you give it to a client. You remain responsible for what you assign and advise.
• •Limits. AI features may have usage limits and may be part of a paid plan.

9. Your Content

“Your Content” means anything you submit or create in the Service, including programs, workouts, courses and videos, templates, check-ins, notes, messages, and profile information.

• •You retain ownership of Your Content.
• •You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, and display Your Content solely to operate and provide the Service (for example, showing a program to the client you assign it to, or streaming a course to the people you share it with).
• •You are responsible for Your Content and confirm you have the rights to submit it. It must not be illegal, infringing, defamatory, harassing, obscene, or violate the rights or privacy of others.
• •We may remove content that violates these Terms, but we are not obligated to monitor it.

10. Acceptable Use

You agree to treat clients and other users respectfully. You also agree not to:

• •Use the Service for any unlawful purpose or in violation of any applicable law.
• •Pretend to be someone else, or claim qualifications you do not hold.
• •Message or contact clients in a way that is harassing, deceptive, or unrelated to coaching.
• •Copy, scrape, resell or export client data for any purpose other than coaching that client.
• •Reverse engineer, decompile, or attempt to extract source code, except as permitted by law.
• •Interfere with, disrupt, or attempt to gain unauthorised access to the Service, our servers, or other users’ accounts.
• •Use bots, automated means, or fraudulent activity to access or manipulate the Service, or attempt to get around security or usage limits.

We may suspend or terminate accounts that violate these rules.

11. Plans & Payments

Fitness professionals can buy a paid plan (Plus or Pro) for the Grytt for Trainers web dashboard. Current plans and prices are on our pricing page. These terms apply to those purchases.

• •Prepaid, not a subscription. A plan is a one-time payment that buys 30 days of access. It does not renew automatically and we never charge you again unless you choose to buy again. Buying the same plan before it ends adds 30 days to the time you have left. Buying a different plan starts that plan from the day you pay, and the days left on your previous plan end.
• •Prices and currency. Prices are listed in US dollars. Trainers billed in India are charged in Indian rupees at the fixed rupee price shown at checkout. The total and currency are shown before you pay.
• •Taxes. Grytt is not currently registered under GST, so no GST is charged. If that changes, applicable GST will be added at checkout for customers in India and shown before you pay. You are responsible for any other taxes that apply to you.
• •Payment processing. Payments are processed by Razorpay. We do not receive or store your full card, UPI or bank details. Available payment methods depend on your country and are shown at checkout.
• •Cancellation and refunds. There is nothing to cancel because plans do not renew. Access continues until the end of the period you paid for. Refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.
• •When a plan ends. Your account moves to the Free plan. Your clients and data are kept, but you cannot add clients beyond the Free plan limit, and paid features such as AI and Courses are locked until you buy a plan again.
• •Extra client seats. If you coach more clients than your plan includes, you can buy extra client seats at the per-client price shown on our pricing page. Seats are prepaid, need a paid plan, and last until your current plan ends. If you add seats part-way through a plan period, you pay only for the new seats, prorated to the plan’s end date, with a minimum charge. Seats do not renew automatically: when you renew your plan, add them again in the same checkout. Seats add client capacity only. If they end, existing clients are not removed, but you cannot add new clients beyond your plan’s limit until you buy seats again. They are covered by the Refund & Cancellation Policy.
• •Price changes. We may change prices for future purchases. A price you have already paid for does not change.

12. The Sample Client

New accounts include a sample client whose history is made up, so you can see how Grytt works. It is not a real person and its data is not real. You can delete it at any time. Deleting it is permanent.

13. Intellectual Property

The Service and all of its content, features, software, design, trademarks, and logos (excluding Your Content) are owned by Grytt or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own coaching work, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service except as expressly permitted.

14. Third-Party Services

The Service relies on third-party services (such as cloud hosting, analytics, crash reporting, payments, email, video delivery, sign-in providers, and AI providers) and may link to or interoperate with third-party products. We are not responsible for the content, practices, or availability of third-party services, which are governed by their own terms and privacy policies. Our Privacy Policy for Trainers lists the providers we use.

15. Termination & When You Leave

• •You may stop using the Service and ask us to delete your account at any time (see the Deleting Your Account section of our Privacy Policy for Trainers).
• •We may suspend or terminate your access at any time if you violate these Terms, if required by law, or if we discontinue the Service.
• •Your clients keep their own accounts. A client’s Grytt account and the data in it belong to the client. If you close your account or the connection ends, you lose access to that client’s data.
• •Moving on. You remain responsible for any client data you exported or kept outside Grytt.
• •Upon termination, your right to use the Service ends. Sections that by their nature should survive (including content licence terms, disclaimers, limitation of liability, and governing law) will survive.

16. Disclaimers of Warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any content or AI output will be accurate or reliable. To the maximum extent permitted by law, we disclaim all such warranties.

17. Limitation of Liability

To the maximum extent permitted by law, Grytt and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, clients, or goodwill, or for any personal injury arising from your use of (or inability to use) the Service, exercises performed, programs or advice you or your clients rely on, or any content or AI output. To the maximum extent permitted by law, our total aggregate liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim, or USD 50 (or local equivalent). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

18. Indemnification

You agree to indemnify and hold harmless Grytt and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your clients’ data and how you use it, the advice and programs you give your clients, your use of the Service, or your violation of these Terms or of any law or third-party right.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date and, where appropriate, notify you in the dashboard or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

20. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules. You agree that the courts located in Kerala, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to their jurisdiction. Nothing in these Terms limits any mandatory consumer-protection rights you have under the laws of your country of residence.

21. Delivery of Digital Services

Grytt is delivered entirely online. After a successful payment your plan is activated on your account, normally within a few minutes, and you can use it in the web dashboard and the app straight away. Nothing physical is shipped, so there are no shipping charges or delivery times. If you have paid and your plan has not activated, contact us at vysakh@grytt.coach with your payment reference and we will resolve it.

22. Contact

Questions about these Terms? Write to vysakh@grytt.coach. Vysakh P K, trading as Grytt, Vyshnavam Nechully (H), Krishna Garden Road, Opp AM Motors, Kayarampara, Palappuram PO, Palakkad, Kerala 679103, India. Phone: +91 77361 61540. Full details, including our Grievance Officer, are on our contact page.